UX Lead

CozyViz was purely a User Experience project. The CozyVis (Cozy Visualization) project looked at the generation interaction Paradigm for the Control Room. The project's goal was to design a next-generation Network Manager to improve power system explorer workflow that helps the Engineers commission and configure the Electrical network and helps Operator Control and Monitor the Electrical network—conducted field studies at PGCIL, Reliance Power, and Delhi Metro.  As a part of the project, I suggested a new workflow and User interface design for Outage Management, Energy management system, Monitoring HCI, and Operator collaboration.

The Control room systems are very complex. CozyVis' objective is to understand operator workflows so that we can recommend how and where to use identified features. Understanding operator workflows would allow us to remove unnecessary repetitive steps for solving tasks in the current system. It could reduce time-intensive operations by decreasing the workflow in clicks and steps, and most importantly, it could reduce the cognitive load so that operators understand the flow instead of memorizing it.

This was a huge project involving a team from India, Sweden, and Germany. I led the project from India. We conducted user research at multiple locations across Europe and India. We had multiple workshops for synthesising information collected by various teams. We created various models such as personas, workflow analysis, decision requirement analysis, Time event analysis, and analytic induction (Affinity diagram).

Low-fidelity (lo-fi) prototyping is characterized by quickly translating high-level design concepts into tangible and testable artifacts. Below is an example of a low-fidelity prototype that operators evaluated to test whether the users understood the idea. We were able to get the maximum amount of feedback on design ideas at a minimal cost.